Phaser 3450
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Step by step guides
  >  General Information
  >  Installation/Setup
  >  Errors, Jams, Failures and Other Messages
  >  Troubleshooting Xerox Software
How To
  >  Replace Consumables (Print Cartridge)
  >  Install a Driver
  >  Printer Setup
  >  Load Paper Trays
  >  Use the Front Panel



Jam at Duplex Message
Step 1
Supported Paper Weights, Sizes, Types, and Printable Areas
Solution: Removing a Jam at the Duplex Unit

Jam at Duplex

  1. Open the Top Cover.
  2. Step 1

  3. Inspect inside the printer for any jammed paper and remove.
  4. Open the Rear Access Cover.
  5. Step 2

  6. Remove any paper from the rear of the printer.
  7. Step 3

  8. Close the Rear Access Cover.
  9. Step 4

  10. Close the Top Cover.
  11. Step 5


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Solution: Two Sided (Duplex) Printing

Guidelines for Two Sided Printing

  • Printer must be a 3450D or 3450DN configuration to perform automatic 2-sided printing.
  • Use only letter, legal, A4, US Folio, or custom paper with dimensions and weights listed for automatic 2-sided printing in supported media.
  • Use paper with a weight range between 75–90 g/m2 (20–24 lb.)


Binding Preferences

Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn.

Portrait
Flip on Long Edge
Portrait
Flip on Short Edge
Landscape
Flip on Short Edge
Landscape
Flip on Long Edge

Portrait

Portrait

Landscape

Landscape

Printing 2-sided Jobs

To print on both sides of the sheet in a supported driver:

Windows 2000, Windows XP, and Windows Server 2003 PostScript driver:

  1. Insert paper into the tray.
  2. In the printer driver, under Print on Both Sides (Duplex), select Flip on Long Edge or Flip on Short Edge.
  3. Click OK to accept the printer driver settings, then click OK to print.

Windows 2000, Windows XP, or Windows Server 2003 PCL6 driver:

  1. Insert paper into the tray.
  2. In the printer driver, under 2-Sided Printing, select None, Long Edge, or Short Edge.

Mac OS 9.x PostScript driver:

  1. Insert paper into the tray.
  2. Go to Orientation in Page Setup and select Portrait, Landscape, or Rotated Landscape.
  3. Click OK to save your settings.
  4. In the printer driver:

    • Click Options.
    • In the Print Options dialog box, click the pull-down menu for Double-sided Printing then select Printer’s Default, None, Long Edge, or Short Edge.
  5. Click OK to accept the Print Options settings, the click Print to print your job.

Mac OS X or Higher PostScript driver:

  1. Insert paper into tray.
  2. Go to Orientation in Page Setup and select Portrait, Landscape, or Rotated Landscape.
  3. Click OK to save your settings.
  4. In the printer driver:

    • Click on the left pull-down menu and select Duplex.
    • Check the Print on Both Sides checkbox, then select Long Edge or Short Edge Binding option.
  5. Click Print to print your job.


Manual 2-Sided Printing

Manual 2-sided printing is supported for paper with dimensions and weights listed in Supported Media.

Print manual 2-sided jobs from Tray 1 (MPT).

  1. Load paper into Tray 1 (MPT).
  2. Set the paper type and size according to the steps listed in Changing Paper Type and Size at the Front Panel.
  3. At your computer, select odd number pages to print.
  4. Remove the pages from the output tray and place the printed side facedown in Tray 1 (MPT) with the top of the page entering the printer first.
  5. Set the paper type and size according to the steps listed in Changing Paper Type and Size at the Front Panel.
  6. At your computer, select even number pages to print.

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Document ID: R1005019141

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